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Manager Building Operations

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Job Detail

  • Company Name Loyola University
  • Contact Name Meredith Sullivan
  • Contact Title Director Of Project Management
  • Contact Phone Number 4106172747
  • Contact Email Msullivan12@loyola.edu
  • Show these details on job board? Yes
  • Candidate Qualifications Bachelor’s Degree

Job Description

Manager Building Operations

Administrator

Facilities

Evergreen Main Campus

Full-time

Manages the technology needs in Facilities operations including the Computerized Maintenance Management Software (CMMS); work order requests; inventory management and control; asset inventory and preventive maintenance schedules; and building spaces by HEGIS code (building space inventory). The incumbent also manages the warehouse staff and develops mechanisms to support inventory control and warehouse operations. This position is classified as essential.

Technical/Project Management

Develops, implements and enhances software applications used to conduct the business of the Facilities Department.   Actively participates and supports Facilities Operations and Maintenance functions and project management as they relate to facilities management applications.  Serves as administrator of department computing and information resources.  Develops reports as needed.  Oversees departmental technical support in conjunction with Technology Services.
Manages, maintains, updates, and upgrades Loyola’s CMMS.  This system is at the heart of Facilities Management as it drives the business process for work orders, preventive maintenance, inventory control, and service requests campus-wide. Develops and maintains a thorough understanding of the application functions, facilities, and technical architecture in order to develop and extend Facilities Management systems planning. Investigates and provides solutions to application issues, i.e. bug fixes, and customer support. As part of the CMMS, update and maintain building spaces by HEGIS code. Work with Director of Project Management, Design and Construction to maintain updated building plans and blueprints in a centralized database or shared drive.
Analyzes and documents business processes and problems. Designs solutions to automate processes and solve problems to meet business needs. Creates functional/technical specifications. Creates or enhances software to include a review, assessment and possible implementation of a mobile system. Maintains appropriate documentation for new software, software changes, and testing plans. Researches and recommends systems that would benefit the University.
Work Order Management
Provides overall supervision of the Facilities Service Desk. Provides support for the automated facilities maintenance work order system for use by all campus customers. Guides the implementation of the work order system including promotion, user training and problem resolution. Ensures that all work orders are properly received, processed, prioritized and passed on to the appropriate facilities work group for completion. Ensures that the work order center is always staffed and functioning properly during the specified hours of operation. Create management reports and generate useful data for supervisors and facilities management to assist in keeping campus buildings safe and well maintained. Manage the Preventive Maintenance Work Order Program through the CMMS system – This will include monitoring the system and ensuring that Preventive Maintenance work orders are issued and completed and provide feedback on a daily, weekly and monthly basis to supervisors and managers to the department.

Inventory Control
Provides overall supervision of inventory control and warehouse operations. Ensures quality support for facility operations and maintenance. Ensures automated inventory control system is maintained and updated. Establishes reorder points and procurement procedures that will ensure effective supply support of facilities operations and maintenance. Manage the inventory program for the campus inclusive of using a CMMS system to inform of trends and usage of materials in the department and provide monthly and annual reports of usage of supplies. Manage the warranty items for equipment in university facilities, working with vendors in ensuring that warranty work is completed within the timeframes outlined in warranties and data housed in the CMMS System.

System Administration
Work with Facilities Leadership, Sustainability Program Director and Budget Manager to analyze building data from the University’s energy management system (electricity and gas usage), monitor the data and work with HVAC supervisor to identify changes in building system operations. Provide reports for the facilities department so that data can be used in the Facilities department to help the university achieve its sustainability goals. Analyze and monitor water usage reports. Work with Facilities Leadership and Sustainability to identify opportunities for implementing water saving devices, waste water diversion projects, and other water saving measures. Collaborate with the energy committee to monitor and analyze utilities data and recommend conservation measures that advance sustainability goals. Serve as Facilities and Risk Management’s Sitecore administrator in maintaining the websites for Facilities, Conferencing, Contracts, Risk Management, and other areas as needed.

Team Supervision Provides leadership and supervision to the operations unit by assigning tasks and projects to the Operations team. Participates in performance evaluations and recommends areas for individual training and development. Recruits, interviews and hires employees. Provides feedback, coaching and disciplinary action as required. Coordinates and approves employee leave.

Associate’s or vocational/technical school degree

Strong organizational skills with emphasis on detail and follow-up. Excellent decision making and problem solving skills and effectiveness in getting things done collaboratively. Supervisory experience. Proficient in Excel, Word, SQL and Crystal Reports. Basic knowledge of Database structure, tables and files. Experience with Utility Bill Management, real-time CT Data, and Auto-cad preferred. Ability to communicate effectively both orally and in writing; to lead and train employees in assigned trade(s) work. Ability to prepare summaries and reports. Ability to review and modify work flow processes. Must be able to successfully complete driver’s clearance process. Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity.

Bachelor’s degree in a relevant field
9/15/2021
Maryland Center for Construction Education & Innovation